If you see the error message "Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience" or "Operation could not be completed. The print spooler aid is not running" or "Spooler SubSystem App stopped working and was closed" this narrative will be of indispensable use for you as here you'll find out how to solve this problem.
Spooler SubSystem is a legal and indispensable component of Windows which is used to spool printer jobs. Printing is impossible if Spooler aid is stopped or malfunctions. However, there are any known spyware and trojans that pretend to be legal Spooler SubSystem. They regularly have the same name or one of the following names: spoolsv.exe, spoolsu.exe, spoolsv0.exe, spoolso.exe, Sp00Lsv.Exe (please observation that there are zeroes in this file name, not letters) and some others. Please note that legal spoolsv.exe should reside in WindowsSystem32 folder and should not appear in startup list.
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What are the reasons of the error message "Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience"?
Reason 1: You have virus or trojan infection.
Reason 2: Spooler aid was stopped by emergency or is turned to manual or Disabled mode.
Reason 3: You installed or tried to setup printer driver which contains error or variation with former printer drivers installed in your system.
Reason 4: Print job and drawing instructions files (.shd and .spl files) were corrupted by emergency which caused print que lock and as consequent - Spooler aid crash.
You can fix "Spooler SubSystem App stopped working and was closed" and similar problems manually. To completely solve "Spooler SubSystem App" problem you should:
1) Scan your law for potential trojans or spyware together with spoolsv.exe, spoolsu.exe, spoolsv0.exe, spoolso.exe or Sp00Lsv.Exe.
2) Stop Spooler aid by executing "net stop spooler" command
3) Go to law Spool and printer's Temp directories (thу exact name of folder will vary from printer to printer) and delete all files with .shd and .spl extensions.
4) Delete all registry keys that include data about printer's Job Queue. Please refer to your printer's manual and Microsoft web site to settle exact keys which include data about printer jobs.
5) If you are trying to add printer and receive error message when trying to setup printer drivers, this is right place to try adding printer again.
6) Start Spooler aid by executing "net start spooler" command.
7) Reboot.
However you can use a extra schedule - True Sword - to take off spoolsv.exe, spoolsu.exe, spoolsv0.exe, spoolso.exe or Sp00Lsv.Exe virus infection. True Sword will find and eliminate this problem and more than 180 000 other dangerous threats together with trojans, spyware, adware, riskware, problemware, keyloggers, dialers and other kinds of malicious programs.
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